Palmetto Imaging – ImageCare
Two great teams become one! ImageCare is excited to announce that we are now a part of Palmetto Imaging, the largest outpatient imaging network in South Carolina. Services include MRI, Mammography, CT, Ultrasound and Interventional Radiology.
Call Us First: (803) 256-7646
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Center information
Center Details
Palmetto Imaging – ImageCare
710 Rabon Road, Suite 100
Columbia, SC 29203
Scheduling: (803) 256-7646
Phone: (803) 256-7646
Fax: (803) 936-9202Hours
We are open Monday - Friday from 7:00 am - 8:00 pm and Saturday from 8:00 am - 2:00 pm by appointment. However, not all services are offered at all times. Please click the service below for service days and times.
Services
Women's Services
In the news
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Why choose us?
When you find out you need medical imaging, you may wonder "how much will it cost?" At Palmetto Imaging, our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers.
Outpatient Cost:
MR Lumbar w/o contrast
Hospital Cost*:
MR Lumbar w/o contrastRequest a no-commitment price estimate (no appointment necessary) based on your current insurance plan here.
Outpatient Cost:
MR Lumbar w/o contrast: $575
Hospital Cost*:
MR Lumbar w/o contrast: $2,573*pricing is an average based on area hospital charges
Here are three things to consider when choosing where to have your medical imaging exam:
If you have a high deductible insurance plan, then you know it is important to ask questions about pricing, value and out-of-pocket expenses. Be sure to ask how many bills you will receive. Many hospital-based centers will send two or even three separate bills for technical, professional and facility fees. At Palmetto Imaging, you will receive just one bill that is all-inclusive, with no hidden charges.
We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible and copay or coinsurance.
High-quality imaging is a promise we make to our patients and our referring physicians. We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.
All radiologists are board certified
All technologists are registered and certified in each of their respective modalities
All imaging equipment is evaluated annually by an independent medical physicist
We are network of nine statewide locations offering same-day and next-day appointments, weekend and evening hours to allow for convenient access to our high-quality imaging services. We are not part of a hospital system with complex navigation and large parking decks; we are freestanding facilities and provide easy, front door parking. Your experience with us will be safe and efficient with minimal waiting and no worries about being rescheduled in order to accommodate urgent or ER cases.
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Pricing
Shopping for healthcare will save you money
If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a South Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.
Get an Estimate
We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.
Request an estimate is not currently available in our Greenville and Myrtle Beach locations. -
Ways to pay
We offer a number of ways to pay your bill
To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2989.
If you were seen in one of our Greenville locations (Innervision and/or St. Francis Millennium), please click here to visit our Ways to Pay page.
5 Ways to Pay
Thank you for your interest in paying your bill with South Carolina Diagnostic Imaging. Multiple options make paying your bill quick and easy - select the one that works best for you.
On-line
You can pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.
ClearBalance
Making a payment is simple — 24 hours a day, 7 days a week.
Pay by check, debit or credit card, via mail, phone or online at
myclearbalance.com
Home Banking
Send a one-time payment or scheduled payments from the bank account you choose.
By Phone
Call Patient Account Services at 877‑442‑2989 and we will assist you. Have your billing statement and payment method ready when you call us.
For assistance with an account dated prior to 11/18/2019, please call 877-839-5992.
In Person
See a front desk representative at the time of service and pay with one of these methods:
Cash or check
Debit or credit card
CareCredit healthcare credit card -
Request a mammogram appointment
Mammograms are only available at our Anderson, Columbia Northeast and Greenville locations.
Your time is important – to you, your family and us. That’s why screening mammograms performed at Anderson Radiology, Palmetto Imaging at ImageCare, and Innervision generally take less than 30 minutes – less time than a typical doctor’s office visit.
Screening mammograms are the best way to help find breast cancer in its earliest stages, when cure rates are highest. A screening mammogram is for women who do not have significant symptoms. If we find a problem during your screening mammogram, or if you are experiencing unusual symptoms, we may recommend you receive a diagnostic mammogram or other breast imaging procedure to help identify the cause.Request a screening mammogram appointment
Our online request an appointment feature is for patients who would like to schedule a future appointment and is not intended for same day appointments.
If you would like to schedule a mammogram, please click the button below and complete the form. A representative will contact you to collect additional information and arrange your appointment. -
About us
Palmetto Imaging is a local network of four independent, outpatient diagnostic testing facilities with a focus on customer service. We have been part of the Midlands medical community for over 20 years. Palmetto Imaging is the alternative to hospital radiology services. Doctors choose us for quality; patients choose us for convenience and affordability.
Conveniently located off I-77 at Farrow Road, Palmetto Imaging at ImageCare is a short drive from Providence Hospital – Northeast. We serve doctors and patients from Northeast Columbia, Ft. Jackson, Downtown Columbia, Camden, Lugoff, Elgin, Winnsboro and throughout the Midlands. Our high-quality radiology services include 1.5T high-field MRI, CT, Ultrasound, X-ray and Interventional radiology services.
Additionally, Women’s Care at ImageCare is the Midlands only independent, full-service women’s imaging facility. Under the direction of Tommy E. Cupples, M.D., we offer Screening Mammogram, Diagnostic Mammogram, Breast MRI, Breast Ultrasound and Bone Density/DEXA scans.
Our onsite radiologists are fellowship trained and all technologists are certified in their respective modality. Radiologist reports are guaranteed to the referring provider within 48 hours of their patient’s appointment. Palmetto Imaging offers early morning, evening and weekend appointments. We accept physician orders for insured and uninsured patients and offer discounted self-pay rates. All patients will receive a good faith estimate prior to their appointment.
At Palmetto Imaging you don’t have to sacrifice quality for cost! For a no obligation price estimate, please click here.
Choose Palmetto Imaging for quality, convenient, affordable radiology services. -
Radiologist bios
Radiologists
Our radiologists are all board-certified, having successfully completed rigorous education and training standards. Most of our radiologists are fellowship trained in specialty areas, including breast imaging, cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. South Carolina Diagnostic Imaging’s skilled and experienced radiologists offer patients and referring physicians the best in outpatient imaging across the region.
Timothy P. Close, M.D.
Medical School
University of Illinois at Chicago Medical Center
Residency
Rush Presbyterian St. Luke’s Medical Center
Fellowship
The George Washington University Medical Center
Certification
Diplomat certified by the American Board of RadiologyMartin P. Dommers, Jr., M.D.
Medical School
University of Illinois at Chicago Medical Center
Residency
St. Francis Hospital
Fellowship
Rush Presbyterian St. Luke’s Medical Center
Certification
He is certified by the American Board of Radiology
Tommy E. Cupples, M.D.
Medical School
University of Tennessee Center for Health Sciences
Residency
Methodist Hospital of Memphis
Fellowship
University of Illinois, College of Medicine at Peoria, and The Susan G. Komen Breast Center in Peoria, Illinois
Certification
He is certified by the American Board of RadiologyLaura G. Ulrich, M.D.
Medical School
The Universidad Federal de Costa Rica
Residency
Texas Tech and Drexel University
Fellowship
University of Maryland
Certification
She is certified by the American Board of Radiology -
Center gallery
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Reviews
8 Reviews
Mar 19, 2020Image Care LLC is a good place to have your mefimed scans performed.The staff are very very nice and the facility is very very clean.The atmosphere is very pleasant and quiet. The issue of concern is the Billing Dept. Prior to having tedt performed, the costs were calculated and told.After paid said amount, unexpectedly another bill came to my address for payment of test again. I have inquired and wondered why. Fraud came to mind but awaiting response.
Feb 4, 2020I have had several c-scans and ultrasounds at the downtown office over the years and the staff there has always been great. This is so much better than going to any of the hospitals and dealing with all of the paper work, etc. I would highly recommend them .
Jul 7, 2019I went to pick up contrast for an upcoming procedure at 5pm on Thursday afternoon. The staff was walking out the door as we rounded the building. I stopped and asked if they would be so kind as to get the contrast for me so I wouldn’t have to make a second trip and they did. I think the lady’s name was Katherine that went back inside, got the contrast and the paperwork and took the time to explain to me what I needed to do before coming in for the appointment. It is very rare that you get that type of exceptional patient service/care in these days and I am truly grateful to the staff of Image Care (Rabon Road, Columbia) for being so kind to me after they had worked their full shift and were about to leave for the day, they still took the time to take care of my needs. I can’t thank you enough!!!!! You get 5 stars from me!!!!! 🌟🌟🌟🌟🌟
Mar 26, 2019The staff here is made up of many different & beaufiful " walks of life" & most of all, so KIND!! Very patient & explanatory, giving clear directions in a gentle manner to expedite the entire experience. Disc ready upon completion of ordered photos.
Jul 16, 2018I had a Biopsy done, they did a great job explaining an making me feel comfortable about the procedure.
May 31, 2018Amazing experience! Easy, fast and friendly experience with a chest x-ray today!
Feb 11, 2015they r the best ... the best staff ever ... they know what they r doing and make u feel so comfortable
Mar 10, 2014Loves ImageCare. Has had two MRIs there in the last week. The techs were amazing- made sure I was comfortable and that the images were the best possible quality. First time I have felt comfortable in an MRI machine. Nice having techs go out of their way to make sure it was a pleasant experience. The front office staff is very pleasant. They run exactly on time too. Early morning appointments and after work appointments were available immediately.
When a simple cyst becomes painful and irritating, a radiologist can aspirate the fluid. This process uses an ultrasound for guidance. The fluid is aspirated and sent for cytology testing, if necessary. A cyst aspiration is considered an invasive procedure and requires the patient to sign a consent form.
Breast ultrasound examinations are sometimes necessary to correlate with mammograms to allow the radiologist to make a confirmed diagnosis. Ultrasound is sometimes preferred in diagnosing young adults who have not reached the recommended age for mammograms. An ultrasound also assists the radiologist in the diagnosis of cystic nodules in the breast tissue.
Your doctor may recommend a breast biopsy to examine the growth more closely than possible with a mammogram. The procedure uses a special imaging technology to accurately target a questionable lesion, with significantly less pain and no scarring.
Interventional radiography is a growing area in the radiology field. By utilizing imaging guidance, the radiologist is allowed to localize areas of interest with minimal patient discomfort. These invasive procedures may in some instances allow the patient to avoid surgical procedures.
Monday - Friday
7:00 am - 8:00 pm
Monday - Friday
8:30 am - 5:00 pm
Monday - Friday
8:00 am - 5:00 pm
Monday - Friday
8:30 am - 4:00 pm.
Monday - Friday
8:00 am - 5:00 pm
IMPORTANT COVID-19 UPDATE | Sunday, September 20, 2020
IMPORTANT COVID-19 UPDATE
Sunday, September 20, 2020
REFERRING PHYSICIANS:
We are open and accepting patients for nearly all studies, including routine and elective exams. In accordance with CDC and American College of Radiology recommendations, we continue to use extreme caution in patient screening and masking. Please contact our Radiology team with any questions, we are happy to discuss your patient’s care.
PATIENTS:
In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols, social distancing and exam spacing at all of our centers.
Our location is practicing “Safety Scheduling” for all exams. The health of our patients and staff is our highest priority. By adding time to each appointment our patients are kept separated from others and we are ensuring all rooms and equipment are cleaned before each exam.
All scheduled patients will be screened during appointment confirmation calls.
All scheduled patients will also be screened at their time of check-in.
Please call to reschedule your appointment if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 14 days.
No visitor or companion may come in the center.
Caregivers may assist patients entering the center and then leave during the exam.
Notice of nondiscrimination
Translation / interpretation services
South Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
South Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.
If you believe that South Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7558
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.
Español (Spanish)
ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.
繁體中文 (Chinese)
注意： 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY：1-800-735-8262。
Tiếng Việt (Vietnamese)
CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.
한국어 (Korean)
주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.
Français (French)
IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.
العربية (Arabic)
ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.
Русский (Russian)
ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.
Tagalog (Tagalog – Filipino)
ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.
فارسی (Farsi)
توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262
አማርኛ (Amharic)
ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.
Deutsch (German)
HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.
اُردُو (Urdu)
برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔
हिंदी (Hindi)
ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.
ગુજરાતી (Gujarati)
Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.
বাংলা (Bengali)
মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।
IN THE NEWS!
As seen on WIS Television
Watch our short video below for an overview of Palmetto Imaging.
As heard on The Point Radio
In Fran's words: "Exceptional care at a great price."
Select from below to listen to short interviews with Fran Halloran, also known as The Money Coach, on how you can save a significant amount of money on your outpatient imaging services.
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Fran gives Lauren the opportunity to share why Palmetto Imaging is such a valuable medical resource for our community. Palmetto Imaging can provide the same diagnostic imaging that a hospital offers for a lot less money. Be intentional with your healthcare dollars - ask questions and shop your care to ensure you are getting the best value.00:00/00:00
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Lauren shares with Fran the mission of Palmetto Imaging and the value of being a wise consumer. Specifically, she explains how a patient who needs a CT scan for kidney stones could save over $5,000 by choosing Palmetto Imaging.00:00/00:00
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Fran & Lauren discuss Palmetto Imaging’s state of the art equipment and provide an example of how much money you can save at Palmetto Imaging versus a local hospital.00:00/00:00
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Fran & Lauren discuss some of the ways that Palmetto Imaging has been looking out for our employees and patients during the COVID-19 pandemic.
We are open and accepting patients for nearly all studies, including routine and elective exams. In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols, social distancing and exam spacing at all of our centers.
We are lowering our rate to a flat rate for the uninsured and those who are self-pay. And, our rates include the radiologist's fee. For example:An X-ray is a flat rate of $60.00
An Ultrasound is a flat rate of $100.0000:00/00:00 -
Fran & Lauren discuss some of the ways that Palmetto Imaging has been affected by the COVID-19 pandemic and how we are helping our patients.
We are open and serving the community
We are seeing patients who do not want to be seen in a hospital setting
We are not a COVID-19 screening facility
We are practicing “safety scheduling” to allow for more thorough cleaning between patients and eliminate patient congregation
We are screening patients prior to and upon their arrival
All patients will receive a mask to be worn while onsite
We have reduced self-pay pricing for those experiencing financial hardship
And more…
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Fran & Lauren discuss some of the reasons why Palmetto Imaging is the best place to have your imaging needs taken care of. Some of the topics covered include global billing (radiologist charges at Palmetto Imaging are included with the bill - no surprises), up front payments, Palmetto Imaging charges about 40% to 60% less than local hospitals, convenience, and customer service.00:00/00:00
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Explore your options with Palmetto Imaging, including a new member of our imaging family - ImageCare, a facility specializing in women's care.00:00/00:00
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New services and a new location!00:00/00:00
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Palmetto Imaging discusses how much you can save - typically 40 - 60% less than the hospital.00:00/00:00
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High deductible plans and shopping around. You have a choice.00:00/00:00
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How you can save a significant amount of money on your imaging needs.00:00/00:00
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Obtain pricing information prior to scheduling an imaging exam.00:00/00:00
Get To Know Us
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