The Patient Process


    • Understanding the process

      Understanding the process can save you money.

      Know the 5 simple steps to a radiology referral.

      5 Steps

      Understanding the radiology referral process allows you to be an informed patient and price conscious consumer. Knowing your options gives you the power of choice in addition to saving time and your healthcare dollars.

      My Image

      1) Doctor Examination

      At your examination, your doctor orders a radiology test (MRI, CT, X-ray, or Ultrasound) to help diagnose and treat your medical problem.

      Physician examination

      2) A Signed Order

      Your doctor may advise where you have the test, but the decision is yours. You can take your radiology order to any facility that offers the test. Hospital-owned facilities typically charge more than independent outpatient facilities. Ask your doctor for facility choices.

      Signed order from physician

      3) Schedule Appointment

      Your doctor's office might schedule the test for you, but once you have the signed order you can schedule or re-schedule the test at the facility you choose. Not all imaging facilities are the same; cost can vary greatly, even for patients with insurance. Ask questions; be informed.

      Schedule appointment

      4) Tests Performed

      After the test is completed, a radiologist will electronically send your referring doctor the radiology images and a written report with the results of your test.

      Tests performed

      5) Results to Your Doctor

      Your doctor will discuss the results of your test at your follow-up appointment.

      Results of your test
    • Scheduling your appointment
      Do You Have A Signed Physician's Order?

      If you do, you can request an appointment at South Carolina Diagnostic Imaging by completing the form below and clicking "Submit." A scheduling representative will contact you to collect additional information and schedule your appointment.

      Appointments

      Our online "Request an Appointment" feature is for patients who have a signed physician's order and would like to schedule a future appointment. This feature is not intended for same-day appointments. This feature is not currently available in Myrtle Beach.

      Anderson

      Anderson Radiology
      2110 North Highway 81
      Anderson, SC 29621
      Phone: (864) 225-6286

      Google Map

      Charleston

      Tricounty Radiology North Charleston
      2851 Tricom Street
      North Charleston, SC 29406
      Phone: (843) 529-0600

      Google Map

      Charleston

      Tricounty Radiology West Ashley
      1975-H Magwood Road
      Charleston, SC 29414
      Phone: (843) 529-0600

      Google Map

      Columbia

      Palmetto Imaging - Downtown
      1331 Lady Street
      Columbia, SC 29201
      Phone: (803) 256-7646

      Google Map

      Columbia

      Palmetto Imaging at ImageCare
      710 Rabon Road
      Columbia, SC 29203
      Phone: (803) 462-3680

      Google Map

      Columbia

      Palmetto Imaging - Irmo
      1 Wellness Boulevard, Suite 101
      Irmo Wellness Building
      Irmo, SC 29063
      Phone: (803) 256-7646

      Google Map

      Columbia

      Palmetto Imaging - West Columbia
      2997 Sunset Blvd
      West Columbia, SC 29169
      Phone: (803) 256-7646

      Google Map

      Florence

      Florence MRI & Imaging
      805 S. Irby Street
      Florence, SC 29501
      Phone: (843) 292-0400

      Google Map

      Greenville

      Innervision Eastside
      One Marcus Drive
      Greenville, SC 29615
      Phone: (864) 242-4011

      Google Map

      Greenville

      Innervision at Grove
      1 Cannon Drive
      Greenville, SC 29605
      Phone: (864) 242-2020

      Google Map

      Spartanburg

      Piedmont Imaging
      684 N. Pine Street
      Spartanburg, SC 29303
      Phone: (864) 542-0033

      Google Map
    • What to bring

      Referral Form

       The form completed and signed by your ordering healthcare provider.

      Photo ID and Insurance Cards

      You will need to bring a form of identification and current insurance card(s).

      Prior Studies

      Any previous, relevant imaging exams and reports performed outside of our network.

      Payment

      Uninsured Patients: Payment is required at time of services rendered.
      Insured Patients: At time of service, you will be required to pay any deductible, co-pay or coinsurance dictated by your insurance plan.

    • Pricing

      Shopping for healthcare will save you money

      If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a South Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.

      Get an Estimate

      We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.

      My Image

      Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.

      Request an estimate is not currently available in our Greenville and Myrtle Beach locations.

    • Interpretation services

      Free aids and services to people with disabilities to communicate effectively with us.

      South Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

      South Carolina Diagnostic Imaging:

      Provide free aids and services to people with disabilities to communicate effectively with us, such as:

      • Qualified sign language interpreters
      • Written information in other formats (large print, accessible electronic formats, other formats)

      Provide free language services to people whose primary language is not English, such as:

      • Qualified interpreters
      • Information written in other languages

      If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.

      If you believe that South Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

      Section 1557 coordinator
      3480 Preston Ridge Road, Ste 600
      Alpharetta, GA 30005

      Telephone: (877) 780-1378
      Fax: (678) 992-7558

      You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.

      You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

      U.S. Department of Health and Human Services
      200 Independence Avenue, SW
      Room 509F, HHH Building
      Washington, D.C. 20201
      1-800-368-1019, 800-537-7697 (TDD)
      Complaint forms are available at hhs.gov/ocr/office/file/index.html

      ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.

      show

      Español (Spanish)

      ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.

      show

      繁體中文 (Chinese)

      注意: 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY:1-800-735-8262。

      show

      Tiếng Việt (Vietnamese)

      CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.

      show

      한국어 (Korean)

      주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.

      show

      Français (French)

      IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.

      show

      العربية (Arabic)

      ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.

      show

      Русский (Russian)

      ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.

      show

      Tagalog (Tagalog – Filipino)

      ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.

      show

      فارسی (Farsi)

      توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262

      show

      አማርኛ (Amharic)

      ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.

      show

      Deutsch (German)

      HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.

      show

      اُردُو (Urdu)

      برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
      ۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔

      show

      हिंदी (Hindi)

      ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.

      show

      ગુજરાતી (Gujarati)

      Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.

      show

      বাংলা (Bengali)

      মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।

    © MedQuest Associates, All Rights Reserved

    Translation services on this website are provided via Google™ Translate, a free automated translation service that can translate text into different languages. This tool is for your convenience only, and should not be considered exact and may in some cases include incorrect language. No warranty of any kind is made as to the accuracy, correctness, or reliability of any information translated by Google™ Translate. Please know that when a translation is requested, you will be leaving the the South Carolina Diagnostic Imaging website and any person or entity who relies on these translation services does so at his or her own risk. If you have any questions about Google™ Translate, please click the following link: Google™ Translate FAQs.