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Center information
Center Details
Palmetto Imaging – West Columbia
2997 Sunset Boulevard
West Columbia, SC 29169
Scheduling: (803) 256-7646
Phone: (803) 256-7646
Fax: (803) 936-9202Hours
We are open Monday - Friday from 7:00 am - 8:00 pm and Saturday from 8:00 am - 2:00 pm by appointment. However, not all services are offered at all times. Please click the service below for service days and times.
ACR Accreditation
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Why choose us?
When you find out you need medical imaging, you may wonder "how much will it cost?" At Palmetto Imaging, our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers.
Outpatient Cost:
MR Lumbar w/o contrast
Hospital Cost*:
MR Lumbar w/o contrastOutpatient Cost:
MR Lumbar w/o contrast: $400
Hospital Cost*:
MR Lumbar w/o contrast: $2,573Request a no-commitment price estimate (no appointment necessary) based on your current insurance plan here.
*pricing is an average based on area hospital charges
Here are three things to consider when choosing where to have your medical imaging exam:
If you have a high deductible insurance plan, then you know it is important to ask questions about pricing, value and out-of-pocket expenses. Be sure to ask how many bills you will receive. Many hospital-based centers will send two or even three separate bills for technical, professional and facility fees. At Palmetto Imaging, you will receive just one bill that is all-inclusive, with no hidden charges.
We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible and copay or coinsurance.
High-quality imaging is a promise we make to our patients and our referring physicians. We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.
All radiologists are board certified
All technologists are registered and certified in each of their respective modalities
All imaging equipment is evaluated annually by an independent medical physicist
We are network of nine statewide locations offering same-day and next-day appointments, weekend and evening hours to allow for convenient access to our high-quality imaging services. We are not part of a hospital system with complex navigation and large parking decks; we are freestanding facilities and provide easy, front door parking. Your experience with us will be safe and efficient with minimal waiting and no worries about being rescheduled in order to accommodate urgent or ER cases.
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Pricing
Shopping for healthcare will save you money
If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a South Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.
Get an Estimate
We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.
Request an estimate is not currently available in our Greenville and Myrtle Beach locations. -
Ways to pay
We offer a number of ways to pay your bill
To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2989.
If you were seen in one of our Greenville locations (Innervision and/or St. Francis Millennium), please click here to visit our Ways to Pay page.
5 Ways to Pay
Thank you for your interest in paying your bill with South Carolina Diagnostic Imaging. Multiple options make paying your bill quick and easy - select the one that works best for you.
On-line
You can pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.
ClearBalance
Making a payment is simple — 24 hours a day, 7 days a week.
Pay by check, debit or credit card, via mail, phone or online at
myclearbalance.com
Home Banking
Send a one-time payment or scheduled payments from the bank account you choose.
By Phone
Call Patient Account Services at (877) 442-2989 and we will assist you. Have your billing statement and payment method ready when you call us.
In Person
See a front desk representative at the time of service and pay with one of these methods:
Cash or check
Debit or credit card
CareCredit healthcare credit card -
About us
Palmetto Imaging is a local network of four independent, outpatient diagnostic testing facilities with a focus on customer service. We have been part of the Midlands medical community for over 20 years. Palmetto Imaging is the alternative to hospital radiology services. Doctors choose us for quality; patients choose us for convenience and affordability.
Conveniently located on Highway 378 between I-26 and I-20, Palmetto Imaging West Columbia is a short drive from Lexington Medical Center Main Campus. We serve doctors and patients from West Columbia, Lexington, Downtown and throughout the Midlands. Our high-quality radiology services include 1.5T high-field MRI, CT, Ultrasound and Arthrograms.
Our onsite radiologists are fellowship trained and all technologists are certified in their respective modality. Radiologist reports are guaranteed to the referring provider within 48 hours of their patient’s appointment. Palmetto Imaging offers early morning, evening and weekend appointments. We accept physician orders for insured and uninsured patients and offer discounted self-pay rates. All patients will receive a good faith estimate prior to their appointment.
At Palmetto Imaging you don’t have to sacrifice quality for cost! For a no obligation price estimate, please click here.
Choose Palmetto Imaging for quality, convenient, affordable radiology services. -
Radiologist bios
Radiologists
Our radiologists are all board-certified, having successfully completed rigorous education and training standards. Most of our radiologists are fellowship trained in specialty areas, including breast imaging, cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. South Carolina Diagnostic Imaging’s skilled and experienced radiologists offer patients and referring physicians the best in outpatient imaging across the region.
Zachary M. Kilpatrick, M.D.
Medical School
Mercer University School of Medicine
Macon, GA
Internship
Palmetto Richland Memorial Hospital
Columbia, SC
Internship in OB/GYN
Residency
Memorial Health University Medical Center
Savannah, GA
Diagnostic Radiology Residency
Fellowship
ProScan MRI Education Foundation
Cincinnati, OH
Fellowship in MRI
Wm Perry Edenfield, Jr., M.D.
Undergraduate
University of South Carolina, Columbia, SC
Medical School
Medical University of South Carolina, School of Medicine, Charleston, SC
Residency
Medical University of South Carolina, Charleston, SC -
Center gallery
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Reviews
15 Reviews
Jul 29, 2020Great front desk service at all locations! Cheapest around with better quality service! Extremely knowledgeable technicians! Will always recommend!!!
Oct 29, 2019They accomplished doing what our doctor ordered, They made the image / pictures the doctor ordered, Did a good job. They were helpful and nice, with great attitude's. Thank GOD for places like that. Thanks Palmetto Imagings.
Sep 11, 2019Great place, friendly, professional and timely!
Aug 27, 2019After using image care for a year. I have been so happy with the staff here. They got me in quick. The waiting area is peaceful. And they charge much less than other places
Jun 24, 2019I had a very positive experience at this location. Whitney called to reschedule my appointment and was very professional and understanding about my work requirements. After arriving with my paperwork completed, Megan checked me in. She was very friendly. Angie was my tech and did a great job. She was kind and explained everything that would be happening. She showed concern for my comfort and played my requested genre of music while I was having the scan done. I really recommend this place for an scans or images you need done.
May 18, 2018I was very nervous when I arrived due to the fact I don't like needles but the gentleman that gave me the shot was excellent. The only negative thing was being strapped down for the test and the length of time I was in machine. Overall it was a good experience
May 15, 2018The staff was very professional and sympathetic of my fears. 💉I Love Dr. Kilpatrick he was kind and had a relaxing sense of humor. He made me smile and laugh out loud!😄 his assistant was sweet; we talked freely with one another. 😊
Jan 3, 2018Friendly Staff, Clean Office, and very flexible with scheduling. I’ve used their services several times, at 3 different offices, and they were great across the board!
Jan 3, 2018Friendly Staff, Clean Office, and very flexible with scheduling. I’ve used their services several times, at 3 different offices, and they were great across the board!
Get To Know Us
Patient Quick Links
Physician Quick Links
Quick Links
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IMPORTANT COVID-19 UPDATE | Tuesday, October 27, 2020
IMPORTANT COVID-19 UPDATE
Tuesday, October 27, 2020
REFERRING PHYSICIANS:
We are open and accepting patients for nearly all studies, including routine and elective exams. In accordance with CDC and American College of Radiology recommendations, we continue to use extreme caution in patient screening and masking. Please contact our Radiology team with any questions, we are happy to discuss your patient’s care.
PATIENTS:
In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols, social distancing and exam spacing at all of our centers.
Our location is practicing “Safety Scheduling” for all exams. The health of our patients and staff is our highest priority. By adding time to each appointment our patients are kept separated from others and we are ensuring all rooms and equipment are cleaned before each exam.
All scheduled patients will be screened during appointment confirmation calls.
All scheduled patients will also be screened at their time of check-in.
Please call to reschedule your appointment if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 14 days.
No visitor or companion may come in the center.
Caregivers may assist patients entering the center and then leave during the exam.
Notice of nondiscrimination
Translation / interpretation services
South Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
South Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.
If you believe that South Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7558
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.
Español (Spanish)
ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.
繁體中文 (Chinese)
注意： 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY：1-800-735-8262。
Tiếng Việt (Vietnamese)
CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.
한국어 (Korean)
주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.
Français (French)
IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.
العربية (Arabic)
ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.
Русский (Russian)
ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.
Tagalog (Tagalog – Filipino)
ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.
فارسی (Farsi)
توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262
አማርኛ (Amharic)
ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.
Deutsch (German)
HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.
اُردُو (Urdu)
برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔
हिंदी (Hindi)
ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.
ગુજરાતી (Gujarati)
Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.
বাংলা (Bengali)
মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।
IN THE NEWS!
As seen on WIS Television
Watch our short video below for an overview of Palmetto Imaging.
As heard on The Point Radio
In Fran's words: "Exceptional care at a great price."
Select from below to listen to short interviews with Fran Halloran, also known as The Money Coach, on how you can save a significant amount of money on your outpatient imaging services.
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Fran gives Lauren the opportunity to share why Palmetto Imaging is such a valuable medical resource for our community. Palmetto Imaging can provide the same diagnostic imaging that a hospital offers for a lot less money. Be intentional with your healthcare dollars - ask questions and shop your care to ensure you are getting the best value.00:00/00:00
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Lauren shares with Fran the mission of Palmetto Imaging and the value of being a wise consumer. Specifically, she explains how a patient who needs a CT scan for kidney stones could save over $5,000 by choosing Palmetto Imaging.00:00/00:00
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Fran & Lauren discuss Palmetto Imaging’s state of the art equipment and provide an example of how much money you can save at Palmetto Imaging versus a local hospital.00:00/00:00
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Fran & Lauren discuss some of the ways that Palmetto Imaging has been looking out for our employees and patients during the COVID-19 pandemic.
We are open and accepting patients for nearly all studies, including routine and elective exams. In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols, social distancing and exam spacing at all of our centers.
We are lowering our rate to a flat rate for the uninsured and those who are self-pay. And, our rates include the radiologist's fee. For example:An X-ray is a flat rate of $60.00
An Ultrasound is a flat rate of $100.0000:00/00:00 -
Fran & Lauren discuss some of the ways that Palmetto Imaging has been affected by the COVID-19 pandemic and how we are helping our patients.
We are open and serving the community
We are seeing patients who do not want to be seen in a hospital setting
We are not a COVID-19 screening facility
We are practicing “safety scheduling” to allow for more thorough cleaning between patients and eliminate patient congregation
We are screening patients prior to and upon their arrival
All patients will receive a mask to be worn while onsite
We have reduced self-pay pricing for those experiencing financial hardship
And more…
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Fran & Lauren discuss some of the reasons why Palmetto Imaging is the best place to have your imaging needs taken care of. Some of the topics covered include global billing (radiologist charges at Palmetto Imaging are included with the bill - no surprises), up front payments, Palmetto Imaging charges about 40% to 60% less than local hospitals, convenience, and customer service.00:00/00:00
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Explore your options with Palmetto Imaging, including a new member of our imaging family - ImageCare, a facility specializing in women's care.00:00/00:00
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New services and a new location!00:00/00:00
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Palmetto Imaging discusses how much you can save - typically 40 - 60% less than the hospital.00:00/00:00
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High deductible plans and shopping around. You have a choice.00:00/00:00
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How you can save a significant amount of money on your imaging needs.00:00/00:00
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Obtain pricing information prior to scheduling an imaging exam.00:00/00:00
Monday - Friday
7:00 am - 8:00 pm
Monday - Friday
8:30 am - 5:00 pm
Monday - Friday
8:00 am - 5:00 pm
Monday - Friday
By appointment only.