Tricounty Radiology - West Ashley
Call Us First: (843) 529-0600
IMPORTANT COVID-19 UPDATE | Thursday, August 13, 2020
IMPORTANT COVID-19 UPDATE
Thursday, August 13, 2020
REFERRING PHYSICIANS:
We are open and accepting patients for nearly all studies, including routine and elective exams. In accordance with CDC and American College of Radiology recommendations, we continue to use extreme caution in patient screening and masking. Please contact our Radiology team with any questions, we are happy to discuss your patient’s care.
PATIENTS:
In light of the COVID-19 outbreak we continue practicing enhanced screening, cleaning protocols, social distancing and exam spacing at all of our centers.
Our location is practicing “Safety Scheduling” for all exams. The health of our patients and staff is our highest priority. By adding time to each appointment our patients are kept separated from others and we are ensuring all rooms and equipment are cleaned before each exam.
All scheduled patients will be screened during appointment confirmation calls.
All scheduled patients will also be screened at their time of check-in.
Please call to reschedule your appointment if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 14 days.
No visitor or companion may come in the center.
Caregivers may assist patients entering the center and then leave during the exam.
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Center information
Center Details
Tricounty Radiology - West Ashley
1975-H Magwood Road
Charleston, SC 29414
Scheduling: (843) 529-0600
Phone: (843) 529-0600
Fax: (843) 747-6565Hours
We are open Monday - Friday from 7:00 am - 8:00 pm. However, not all services are offered at all times. Please click the service below for service days and times.
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Pricing
Shopping for healthcare will save you money
If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a South Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.
Get an Estimate
We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.
Request an estimate is not currently available in our Greenville and Myrtle Beach locations. -
Ways to pay
We offer a number of ways to pay your bill
To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2989.
If you were seen in one of our Greenville locations (Innervision and/or St. Francis Millennium), please click here to visit our Ways to Pay page.
5 Ways to Pay
Thank you for your interest in paying your bill with South Carolina Diagnostic Imaging. Multiple options make paying your bill quick and easy - select the one that works best for you.
On-line
You can pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.
ClearBalance
Making a payment is simple — 24 hours a day, 7 days a week.
Pay by check, debit or credit card, via mail, phone or online at
myclearbalance.com
Home Banking
Send a one-time payment or scheduled payments from the bank account you choose.
By Phone
Call Patient Account Services at (877) 442-2989 and we will assist you. Have your billing statement and payment method ready when you call us.
In Person
See a front desk representative at the time of service and pay with one of these methods:
Cash or check
Debit or credit card
CareCredit healthcare credit card -
About us
Tricounty Radiology has been part of the Charleston area medical community for over 25 years. We are an independent, outpatient radiology testing facility with a focus on customer service. Tricounty Radiology is the alternative to hospital imaging services. Doctors choose us for quality; patients choose us for convenience and affordability.
Conveniently located off I-526 at the corner of Paul Cantrell Blvd and Magwood Rd, Tricounty Radiology – West Ashley is just blocks away from Roper Bon Secours St. Francis Hospital and a short drive from Downtown, James Island, Johns Island, Mount Pleasant, North Charleston and Summerville. We serve doctors and patients throughout the Lowcountry. Our high-quality radiology services include 1.5T high-field MRI and Open MRI, CT, Ultrasound and X-ray. Our onsite radiologists are fellowship trained in neuroradiology and musculoskeletal radiology. Tricounty Radiology offers early morning, evening and weekend appointments. We accept physician orders for insured and uninsured patients and offer discounted self-pay rates. All patients will receive a good faith estimate prior to their appointment.
At Tricounty Radiology you don’t have to sacrifice quality for cost! For more information please call 843.529.0600 or visit our FAQs page.
Thank you for choosing Tricounty Radiology.
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Radiologist bios
Radiologists
Our radiologists are all board-certified, which ensures that they have completed rigorous education and training standards. Most of our radiologists are fellowship trained in specialty areas, including cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. South Carolina Diagnostic Imaging’s skilled and experienced radiologists offer patients and referring physicians the best in outpatient imaging across the region.
Troy J. Marlow, M.D.
Undergraduate
Wofford College, Spartanburg, SC
Medical School
Medical University of South Carolina, Charleston, SC
Internship
Medical University of South Carolina, Charleston, SC
Residency
Medical University of South Carolina, Charleston, SC
Fellowship
Neuroradiology, University of Utah Medical Center, Salt Lake City, UT
Donald E. Olofsson, D.O.
Undergraduate
University of Illinois at Chicago, Chicago, IL
Medical School
Chicago College of Osteopathic Medicine, Downers Grove, IL
Internship
US Naval Hospital Portsmouth, Portsmouth, VA
Residency
Diagnostic Radiology, US Naval Medical Center San Diego, San Diego, CA
Fellowship
Musculoskeletal Radiology, University of California at San Diego, San Diego, CA -
Center gallery
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Reviews
27 Reviews
Jul 2, 2020Came here for a MRI, Mary was super comforting before my exam, offered a cover and the choice of music I wanted to listen to (despite it being so low, but! still pretty cool to listen to music while getting it done😊💙)...Receptionists were very kind, place is ve re y clean I enjoyed my experience 💕
Jun 25, 2020Very friendly and professional! Michelle did a very thorough ultrasound! All of the staff went above and beyond my expectations!
Mar 17, 2020The staff are very kind and warm, especially to those who are anxious about MRIs. One staff member at the front desk worked with me and was incredibly sweet. I would recommend this place to anyone.
Feb 17, 2020This is conveniently located.. The staff has always been friendly. And the business itself uses up to date 2020 check in process. All of your paperwork is done via iPad. It’s quick and easy to follow. The waiting room is bright with lots of windows. When you go back it’s clean and comfortable. I have had ultrasounds, CT’s, and MRIs done with and without contrast on multiple occasions over the past 5 years. This is a location that I will continue to use. I hope their customer service stays as it is.
Feb 12, 2020Very friendly staff. I don't particularly care for having to go see doctors but it was simple and straightforward.
Feb 3, 2020They took good care of me I guess but at $400 a visit (not including what the insurance company paid) they should at least have two ply in the crapper.
Dec 13, 2019They may be okay but the reviews don’t seem stellar—I guess I won’t know. But they wouldn’t even give me the time of day to be put on a waitlist for an opening and were insistent that they wouldn’t have an opening until the middle of January for a MRI. Four weeks out really? Lol. And I even offered to pre-fill paperwork and have zero insurance issues so we could just come straight in if someone cancels. Wow.
Dec 4, 2019Major shout out to everyone at the west Ashley location but especially Stan, the tech that took care of me. When I came in for a brain scan I was very scared and in a state of absolute panic. Everyone was so kind to me but my technician Stan went above and beyond to calm me down. This is first class service and I am beyond thankful for everyone’s kindness during a very scary moment. Good news is I don’t have a brain tumor! The facility is as nice as an imaging center can be, nothing to write home about but the people are what make it great.
Mar 26, 2019More of a review of Google maps but also of this place. Hours posted on maps are til 8pm but when I get there I was told they don't do xrays after 430pm. Nothing like driving an hour round tripper for no reason.
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Notice of nondiscrimination
Translation / interpretation services
South Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
South Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.
If you believe that South Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7558
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.
Español (Spanish)
ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.
繁體中文 (Chinese)
注意： 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY：1-800-735-8262。
Tiếng Việt (Vietnamese)
CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.
한국어 (Korean)
주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.
Français (French)
IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.
العربية (Arabic)
ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.
Русский (Russian)
ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.
Tagalog (Tagalog – Filipino)
ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.
فارسی (Farsi)
توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262
አማርኛ (Amharic)
ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.
Deutsch (German)
HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.
اُردُو (Urdu)
برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔
हिंदी (Hindi)
ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.
ગુજરાતી (Gujarati)
Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.
বাংলা (Bengali)
মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।
Monday - Friday
7:00 am - 8:00 pm
Saturday
Appointment only
Monday - Friday
8:30 am - 4:30 pm
Monday - Friday
8:00 am - 5:00 pm
Monday - Friday
8:30 am-4:00 pm.
Monday - Friday
By appointment.