Tricounty Radiology - West Ashley
Call Us First: (843) 529-0600
IMPORTANT COVID-19 UPDATE | Monday, March 30, 2020
IMPORTANT COVID-19 UPDATE
Monday, March 30, 2020
Tricounty Radiology West Ashley will see scheduled patients during the hours of 9am – 4pm Monday - Friday.
REFERRING PHYSICIANS:
We are making every effort to comply with public health and CDC guidelines, which include limiting patient exposure for non-essential services. Please only send patients for urgent imaging services until further notice.
PATIENTS:
In light of the COVID-19 outbreak, we are working to continue providing exceptional care and in doing so may need to reschedule some non-emergent or non-critical procedures and appointments.
All scheduled patients will be screened during appointment confirmation calls.
All scheduled patients will also be screened at their time of check-in.
Please call to reschedule your appointment if you have a cough, fever and/or shortness of breath or if you have been in close contact with someone with suspected or confirmed COVID-19 in the past 14 days.
No walk-in patients.
No visitor or companion may come in the center.
Caregivers may assist patients entering the center and then leave during the exam.
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Center information
Center Details
Tricounty Radiology - West Ashley
1975-H Magwood Road
Charleston, SC 29414
Scheduling: (843) 529-0600
Phone: (843) 529-0600
Fax: (843) 747-6565Hours
PLEASE NOTE:
Due to COVID-19, we are adjusting our hours. Tricounty Radiology West Ashley will see scheduled patients during the hours of 9am – 4pm Monday - Friday.
We are open Monday - Friday from 7:00 am - 8:00 pm. However, not all services are offered at all times. Please click the service below for service days and times.
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Pricing
Shopping for healthcare will save you money
If your healthcare provider orders an MRI, CT Scan, Ultrasound, or X-ray, you have a choice where your test is performed. Choosing a South Carolina Diagnostic Imaging facility can save you hundreds or even thousands of dollars.
Get an Estimate
We will be happy to deliver a no-commitment price estimate (no appointment necessary) based on your current insurance plan. Even if you don’t have insurance, our staff can quickly provide you with self-pay pricing options.
Requests received before 4 pm, Monday through Friday, will receive a same-day response. Requests received after 4 pm, on weekends or holidays will receive a response the next business day.
Request an estimate is not currently available in our Greenville and Myrtle Beach locations. -
Ways to pay
We offer a number of ways to pay your bill
To help pay the out-of-pocket expenses that are due at the time of service, we are pleased to offer a variety of flexible and convenient payment solutions. We are dedicated to helping you through the billing process. Together, we can ensure that your experience is as easy as possible allowing you to focus on getting healthy. If you have questions related to your bill or insurance, please contact a patient account representative at 877-442-2989.
If you were seen in one of our Greenville locations (Innervision and/or St. Francis Millennium), please click here to visit our Ways to Pay page.
5 Ways to Pay
At South Carolina Diagnostic Imaging, we offer multiple options to make paying your bill quick and easy. Select the payment option that works best for you.
On-line
Pay your bill right from your computer by visiting our secure Patient Pay Portal. Send a one-time payment or schedule payments with a debit or credit card.
CareCredit
Send a direct payment using your CareCredit healthcare credit card by visiting CareCredit's Pay My Provider Portal. Not a cardholder? Apply for CareCredit.
Home Banking
Send a one-time payment or scheduled payments from the bank account you choose.
By Phone
Call Patient Account Services at 877‑442‑2989 and we will assist you. Have your billing statement and payment method ready when you call us.
In Person
See a front desk representative at the time of service and pay with one of these methods:
Cash or check
Debit or credit card
CareCredit healthcare credit card -
About us
Tricounty Radiology is part of the largest network of independent, outpatient, diagnostic testing facilities in South Carolina. We serve the lowcountry with two convenient locations.
Our North Charleston location is located at 2851 Tricom Street. We are just blocks away from Trident Hospital, making it easy to access us from North Charleston, Goose Creek, Moncks Corner, Summerville and Nexton.
Our West Ashley location is located at 1975-H Magwood Road. We are just blocks away from Roper St. Francis Hospital, making it easy to access us from West Ashley, Summerville, James Island, Johns Island, Downtown Charleston and the surrounding areas.
We offer MRI, CT, Ultrasound, and X-ray with extended morning and evening hours available. We are able to accommodate patients with our 1.5T High-Field Wide Bore MRI and our Low-field Open MRI.
Tricounty Radiology is accredited by the American College of Radiology (ACR). Our radiologists are on-site, board certified and specialize in neuroradiology and musculoskeletal radiology.
Our staff is able to pre certify your insurance and our technologists are available to answer any questions you may have regarding testing. We also offer referring providers online access to patient images and reports through our secure, password protected web portal.
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Radiologist bios
Radiologists
Our radiologists are all board-certified, which ensures that they have completed rigorous education and training standards. Most of our radiologists are fellowship trained in specialty areas, including cardiovascular imaging, computed tomography (CT), interventional radiology, magnetic resonance imaging (MRI), musculoskeletal, neuroradiology, neurointerventional, nuclear medicine and pediatric radiology. South Carolina Diagnostic Imaging’s skilled and experienced radiologists offer patients and referring physicians the best in outpatient imaging across the region.
Troy J. Marlow, M.D.
Undergraduate
Wofford College, Spartanburg, SC
Medical School
Medical University of South Carolina, Charleston, SC
Internship
Medical University of South Carolina, Charleston, SC
Residency
Medical University of South Carolina, Charleston, SC
Fellowship
Neuroradiology, University of Utah Medical Center, Salt Lake City, UT
Donald E. Olofsson, D.O.
Undergraduate
University of Illinois at Chicago, Chicago, IL
Medical School
Chicago College of Osteopathic Medicine, Downers Grove, IL
Internship
US Naval Hospital Portsmouth, Portsmouth, VA
Residency
Diagnostic Radiology, US Naval Medical Center San Diego, San Diego, CA
Fellowship
Musculoskeletal Radiology, University of California at San Diego, San Diego, CA -
Center gallery
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Reviews
24 Reviews
Mar 17, 2020The staff are very kind and warm, especially to those who are anxious about MRIs. One staff member at the front desk worked with me and was incredibly sweet. I would recommend this place to anyone.
Feb 17, 2020This is conveniently located.. The staff has always been friendly. And the business itself uses up to date 2020 check in process. All of your paperwork is done via iPad. It’s quick and easy to follow. The waiting room is bright with lots of windows. When you go back it’s clean and comfortable. I have had ultrasounds, CT’s, and MRIs done with and without contrast on multiple occasions over the past 5 years. This is a location that I will continue to use. I hope their customer service stays as it is.
Feb 12, 2020Very friendly staff. I don't particularly care for having to go see doctors but it was simple and straightforward.
Feb 3, 2020They took good care of me I guess but at $400 a visit (not including what the insurance company paid) they should at least have two ply in the crapper.
Dec 13, 2019They may be okay but the reviews don’t seem stellar—I guess I won’t know. But they wouldn’t even give me the time of day to be put on a waitlist for an opening and were insistent that they wouldn’t have an opening until the middle of January for a MRI. Four weeks out really? Lol. And I even offered to pre-fill paperwork and have zero insurance issues so we could just come straight in if someone cancels. Wow.
Dec 4, 2019Major shout out to everyone at the west Ashley location but especially Stan, the tech that took care of me. When I came in for a brain scan I was very scared and in a state of absolute panic. Everyone was so kind to me but my technician Stan went above and beyond to calm me down. This is first class service and I am beyond thankful for everyone’s kindness during a very scary moment. Good news is I don’t have a brain tumor! The facility is as nice as an imaging center can be, nothing to write home about but the people are what make it great.
Mar 26, 2019More of a review of Google maps but also of this place. Hours posted on maps are til 8pm but when I get there I was told they don't do xrays after 430pm. Nothing like driving an hour round tripper for no reason.
Jan 29, 2019Great place. Norma at the North Charleston location was great at getting me a quick appointment for the west Ashley office. Both front desk receptionists at the west Ashley office were wonderful as well, as I had forgotten some paperwork they were able to find what I needed. And lastly, Stan the radiology tech, was awesome and personable. Great care all around.
Aug 12, 2018I was placed on their schedule as an emergency CT at 3pm for a 330appt. When I got there, they had no idea I even had an appt. They were already overbooked and only had 1 tech. I called the referring doc and the front desk clerk took my phone and talked to the doc herself, got it all straight, and fit me in!! Thank you so much!! The front desk receptionist and the tech were both very friendly and professional!!
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Notice of nondiscrimination
Translation / interpretation services
South Carolina Diagnostic Imaging complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. South Carolina Diagnostic Imaging does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
South Carolina Diagnostic Imaging:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, please contact Language Line interpreter services toll-free at 1-855-526-4411, then select option 3. TDD/TTY: 1-800-735-8262.
If you believe that South Carolina Diagnostic Imaging has not provided these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Section 1557 coordinator
3480 Preston Ridge Road, Ste 600
Alpharetta, GA 30005
Telephone: (877) 780-1378
Fax: (678) 992-7558
You may file a grievance by mail or in person at the facility where care was provided. If you need help filing a grievance, call (877) 780-1378.
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available online at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at hhs.gov/ocr/office/file/index.html
ATTENTION: Language assistance services, free of charge, are available to you. Call 1-855-526-4411. Select option 3. TDD/TTY: 1-800-735-8262.
Español (Spanish)
ATENCIÓN: Los servicios de asistencia lingüísticos, gratuitos, están disponibles para usted. Llame al 1-855-526-4411. Seleccione la opción 1. TDD/TTY: 1-800-735-8262.
繁體中文 (Chinese)
注意： 您可以享受免費的語言協助服務。請撥打 1-855-526-4411。選擇選項 1。TDD/TTY：1-800-735-8262。
Tiếng Việt (Vietnamese)
CHÚ Ý: Có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho quý vị. Gọi 1-855-526-4411. Chọn tùy chọn 1. TDD/TTY: 1-800-735-8262.
한국어 (Korean)
주의: 무료 언어 지원 서비스를 이용하실 수 있습니다. 1-855-526-4411번으로 전화하십시오. 옵션 1을 선택하십시오. TDD/TTY: 1-800-735-8262.
Français (French)
IMPORTANT : Des services d’assistance linguistique gratuits sont à votre disposition. Appelez le +1 855 526 4411. Sélectionnez l’option 1. Dispositif de télécommunication pour sourds et malentendants : +1 800 735 8262.
العربية (Arabic)
ملاحظة: خدمات المساعدة اللغوية المجانية متاحة لك. اتصل على الرقم 1-855-526-4411. اختر الخيار 3. جهاز الاتصال الكتابي/الهاتف النصي: 1-800-735-8262.
Русский (Russian)
ВНИМАНИЕ: Для вас доступна бесплатная услуга языковой поддержки. Позвоните по телефону 1-855-526-4411. Выберите вариант 1. Текстовый телефон/телетайп: 1-800-735-8262.
Tagalog (Tagalog – Filipino)
ATENSYON: May mga libreng serbisyo ng tulong sa wika na available sa iyo. Tumawag sa 1-855-526-4411. Piliin ang opsyon 1. TDD/TTY: 1-800-735-8262.
فارسی (Farsi)
توجه: خدمات ترجمه به طور رایگان در اختیارتان قرار دارد. با شماره 1-855-526-4411 تماس بگیرند. گزینه 3 را انتخاب کنید. TDD/TTY: 1-800-735-8262
አማርኛ (Amharic)
ማሳሰቢያ፦ የቋንቋ እርዳታ አገልግሎቶች በነጻ ይገኛሉ። በ 1-855-526-4411 ላይ ይደውሉ። አማራጭ 1ን ይምረጡ። TDD/TTY፦ 1-800-735-8262.
Deutsch (German)
HINWEIS: Es stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Wählen Sie +1 855 526 4411. Wählen Sie Option 1 aus. TDD/TTY: 1 800 735 8262.
اُردُو (Urdu)
برائے توجہ: آپ کے لیے زبان سے متعلق اعانت کی خدمات، مفت دستیاب ہی
۔ 1-855-526-4411 پر فون کریں۔ اختیار 1 چنیں۔ TDD/TTY: 1-800-735-8262۔
हिंदी (Hindi)
ध्यान दें: आपके लिए निःशुल्क भाषा सहायता सेवाएं उपलब्ध हैं। 1-855-526-4411 को कॉल करें। विकल्प 1 चुनें। TDD/TTY: 1-800-735-8262.
ગુજરાતી (Gujarati)
Awrસાવધાન: તમારા માટે ભાષા સહાય સેવાઓ, વિના મૂલ્યે, ઉપલબ્ધ છે. 1-855-526-4411 પર કૉલ કરો. વિકલ્પ 1 પસંદ કરો. TDD/TTY: 1-800-735-8262.
বাংলা (Bengali)
মনোযোগ দিন: আপনার জন্য বিনামূল্যে ভাষা সহায়তা পরিষেবা লভ্য আছে। 1-855-526-4411 নম্বরে ফোন করুন। বিকল্প 1 নির্বাচন করুন। TDD/TTY: 1-800-735-8262।
Monday - Friday
7:30 am - 8:00 pm
Saturday
Appointment only
Monday - Friday
7:30 am - 4:30 pm
Monday - Friday
7:30 am - 4:30 pm
Monday - Friday
Appointments are recommended. However walk-ins will be seen between the hours of 8:00am to 4:00pm based on technologist availability.
Monday - Friday
8:30 am - 3:00 pm